Emotional Intelligence and Its Effect on Job Satisfaction and Job Performance: a Case Study of Company Abc
This research studies the significance of emotional intelligence in every day working situations and how it impacts an individuals satisfaction towards their job and performance. With increasing competition in the working world, emotional intelligence is considered one of the most important aspects for an employee to have. the purpose of this research is to find out whether that statement is true based on a survey conducted on a local Indonesian company. It utilizes a questionnaire to measure the current environment. Since this study is quantitative, it uses SPSS and Amos to analyze the data obtained, specifically using the structural equation model. It has also been found that emotional intelligence does in fact have high significance influence on job satisfaction and job performance. in order to increase satisfaction, companies must focus on increasing employeesΓÇÜ├ä├╢?├æ?┬Ñ emotional intelligence because it also impacts their job performance as a whole.
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