Swiss German University Library

  • Home
  • Information
  • News
  • Help
  • Librarian
  • Member Area
  • Select Language :
    Arabic Bengali Brazilian Portuguese English Espanol German Indonesian Japanese Malay Persian Russian Thai Turkish Urdu

Search by :

ALL Author Subject ISBN/ISSN Advanced Search

Last search:

{{tmpObj[k].text}}
No image available for this title

print

Quality improvement analysis using lean manufacturing process to achieve customer satisfaction: a case study at copper drawing wire business unit of PT. TMS

Sjarief, Rachman - Personal Name; Ekasenjaya, Herdimas - Personal Name;

This research is to study a better understanding on the gap between the actual performance quality of inventory, quality of process, and quality of product at Copper Drawing Business Unit of PT Tembaga Mulia Semanan Tbk. The ideal performance based on lean manufacturing is a key determinant for the effective improvements to achieve customers' satisfaction. Nowadays, the increasing competition in the copper drawn wire manufacturing in domestic is tougher. It is important to analyze customers' satisfaction on the quality level of products, inventory and the process. From this research, the company can beat the competition in existing market space. Data and information based on actual record performance such as check sheet, questionnaire and interview to the person in charge. Through the case of study, three factors need to improve quality performance are inventory material, production process, and product output. Material stock should be set at minimum by eliminating 7-waste and kaizen in production process to improve quality also to overcome customer complaint.


Availability
M00307 (wh)Available but not for loan - Missing
Detail Information
Series Title
-
Call Number
307
Publisher
: Swiss German University., 2015
Collation
-
Language
English
ISBN/ISSN
-
Classification
NONE
Content Type
-
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
MBA
Quality
Improvement
Lean
7-waste
Qualitative
Specific Detail Info
-
Statement of Responsibility
-
Other version/related

No other version available

File Attachment
No Data
Comments

You must be logged in to post a comment

Swiss German University Library
  • Information
  • Services
  • Librarian
  • Member Area

About Us

As a complete Library Management System, SLiMS (Senayan Library Management System) has many features that will help libraries and librarians to do their job easily and quickly. Follow this link to show some features provided by SLiMS.

Search

start it by typing one or more keywords for title, author or subject

Keep SLiMS Alive Want to Contribute?

© 2023 — Senayan Developer Community

Powered by SLiMS
Select the topic you are interested in
  • Computer Science, Information & General Works
  • Philosophy & Psychology
  • Religion
  • Social Sciences
  • Language
  • Pure Science
  • Applied Sciences
  • Art & Recreation
  • Literature
  • History & Geography
Icons made by Freepik from www.flaticon.com
Advanced Search