Investigating hospitality staff personality type and its influence towards em…
So many employees are not engaged in their work. Companies are coming up with strategies to retain their employees and work engagement plays a major role in employee retention. A perfect personalit…
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- 3061
Retaining customer loyalty through implementation of recovery strategies in f…
Excellence is the absolute prerequisite in fine dining because the prices charged are necessarily high. Therefore, service error/service failure occurrence in fine dining operation is highly tend t…
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- 3046
The Influence of the moods and emotions on female leadership style in the hos…
The objective of this study is to determine the influence of moods and emotions on female leadership style in the hospitality industry. This research has moods and emotions as the independent varia…
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- 3065
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