Product quality, service quality, price, and environment influence towards cu…
Restaurant industry is one of the rapidly growing business nowadays. Customer loyalty is the key factor to keep the business ongoing. Customer loyalty keep the customers coming back and make the cu…
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- 2223
Analyzing the factors affecting customer satisfaction on small business in re…
Customer Satisfaction is one method to measure whether the company’s customer have been satisfied or not either by the service
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- 2196
The Analysis of brand awareness and customer satisfaction toward competitive …
As Indonesia is the largest food service market in ASEAN countries, the number of restaurants is growing rapidly and dominated by traditional restaurants. XYZ as a traditional restaurant is facing …
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- 3033
The Impact of consumer-based brand equity on customer loyalty: a case study o…
Restaurant industry is considered as a promising sector in Jakarta, especially Indonesian cuisine. Hence, it creates a highly competitive environment in the market. To survive, restaurant industry …
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- 3062
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