Assessing Customer Satisfaction towards PSS of PT. XYZ Using Servqual Approach
NOTES: CD errorrnTodays business competition has become more fierce and inevitable. PT. XYZ, who runs the generator rental business, has a lot of competitors. as one thing that wanted to be achieve…
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- 1599
Analysis the Impact of Job Satisfaction towards Employee Performance - a Case…
This research paper objectives is to analyze the impact of job satisfaction on employee performance in PT. Bumi Serpong Damai. Data were gathered and collected through questionnaire, which distribu…
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- 1628
Emotional Intelligence and Its Effect on Job Satisfaction and Job Performance…
This research studies the significance of emotional intelligence in every day working situations and how it impacts an individuals satisfaction towards their job and performance. With increasing co…
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- 1635
Analysis of the Influence of Corporate Culture and Pay Satisfaction on Employ…
There are several ways the company can keep its employees. one of the methods is to prioritize employee satisfaction. Employee satisfaction can be predicted using 2 factors: corporate culture and p…
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- 1638
The Impact of Leadership Style on Employee Job Satisfaction: a Case Study of …
The purpose of the study is to investigate the impact of leadership style on employee job satisfaction in PT. Supreme Energy and analyse the relationship between leadership style and employee job s…
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- 1640
The Role of Mobile Banking Service Quality towards Customer Satisfaction: a S…
Mobile banking service has a vital role to Indonesian banking nowadays. It is all due to the technology growth and people are demanding more convenience and easy access to their bank account. Many …
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- 1643
The Impact of Customer Retention Strategies and Customer Satisfaction toward …
The evolution of technology has trigger telecommunication companies in Indonesia to implement the CRM study on their business process, including PT Indosat Tbk. the CRM study, which stands for Cust…
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- 1647
Analysis of Customer Satisfaction Factors towards Customer Loyalty in Mobile …
According to Badan Pusat Statistik (BPS), the penetration rate for Indonesias mobile phone subscribers has reach 103.1 subscribers / 100 inhabitants which indicate it have penetrate the market for …
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- 1649
The Importance of Physical Menu Design as a Marketing tool in Achieving Custo…
A physical menu has been considered as the primary tool to increase sales in the restaurant, and it also functions as visual distribution in assisting customer to choose the product which is food a…
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- 1674
The Impact of Stress Level on Work Place toward Job Satisfaction: Case Study …
In this modern time, the demands of life have become higher than they have ever been. They have to deal with direct or indirect competition from anywhere. These factors are influence daily life and…
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