Analysis of influence of e-service quality on customer satisfaction of Tokope…
The purpose of this research is to find out whether e-service quality has an influence towards customer satisfaction. The methodology used would be multiple regression
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- 2322
Understanding the impact of after-service quality towards costumer loyalty, c…
This research seeks to comprehend the connection between behavioral (i.e. service quality) and affective (i.e. customer loyalty, commitment and repurchase intention) assessment of clients of Honda …
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- 3015
Investigating the impact of service quality towards patient
In a tight and competitive health care industry nowadays, so many hospitals especially for-profit oriented type of hospitals continue to push them in upgrading medical care quality to attain organi…
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- 3019
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