The Impact of store atmosphere towards customer loyalty. A case study of Tamp…
Visiting coffee house is now becoming a lifestyle in Indonesia. Because of this, customers do not only choose a coffee house or cafe based on the taste, price, service, quality on the food and beve…
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Impact of shopping mall's attractiveness attributes on customer satisfaction …
Besides economic development, the culture and behavior of consumers has adapted in general for shopping malls. To stay competitive and innovative within the sector, shopping malls are driven to adh…
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- 3026
Understanding the impact of after-service quality towards costumer loyalty, c…
This research seeks to comprehend the connection between behavioral (i.e. service quality) and affective (i.e. customer loyalty, commitment and repurchase intention) assessment of clients of Honda …
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- 3015
The Impact of brand activation on customer trust : an investigation of brand XYZ
Customer trust is one of the aspect for customers to keep buying a brand
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- 3024
The Analysis of brand awareness and customer satisfaction toward competitive …
As Indonesia is the largest food service market in ASEAN countries, the number of restaurants is growing rapidly and dominated by traditional restaurants. XYZ as a traditional restaurant is facing …
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- 3033
The Impact of consumer-based brand equity on customer loyalty: a case study o…
Restaurant industry is considered as a promising sector in Jakarta, especially Indonesian cuisine. Hence, it creates a highly competitive environment in the market. To survive, restaurant industry …
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- 3062
The iImpact of innovation and brand awareness to increase customer loyalty, c…
Nowadays, the industry of caf
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- 3059
The Impact of perceived value on customer loyalty: a case study of Grabfood c…
The aim of this research is to identify the impact of perceived value on customer loyalty in the case study of GrabFood in Jakarta. Perceived value is measured through customer perceived benefits a…
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- 3050
Retaining customer loyalty through implementation of recovery strategies in f…
Excellence is the absolute prerequisite in fine dining because the prices charged are necessarily high. Therefore, service error/service failure occurrence in fine dining operation is highly tend t…
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Role and impact of delivery service, information quality and user interface q…
As an old saying mentioned
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