7
1
10
Service quality:
expectations, perceptions and satisfaction about service quality at Wall Street English, Pondok Indah, Jakarta a case study
Harrisman, Rio
Additional Author
Halim, Hasniati
Additional Author
Pasasa, Linus
Additional Author
mixed material
Swiss German University
2015
Assessing Customer Satisfaction towards PSS of PT. XYZ Using Servqual Approach
Widyarta, Fortius
Additional Author
Sofianti, Tanika D.
Additional Author
Prajogo, Tutuko
Additional Author
mixed material
Swiss German University
2014
The Role of Mobile Banking Service Quality towards Customer Satisfaction:
a Study Case of Cimb Niaga Go Mobile
Ghani, Arief
Additional Author
Tobing, Rudy
Additional Author
mixed material
Swiss German University
2014
Measuring Patients Satisfaction of Service Quality Using Servqual Analysis:
Case Study Krakatau Medika Hospital
Trinugroho, Denny Hendartono
Additional Author
Simatupang, Parhimpunan
Additional Author
mixed material
Swiss German University
2014
The Impact of Assurance and Reliability toward Customer Satisfaction. Case Study:
Eaton Bakery & Restaurant, Taman Anggrek Mall
Jesslyn
Additional Author
Saroso, Pudyotomo A.
Additional Author
mixed material
Swiss German University
2014
Evaluasi kualitas layanan billing information system rumah sakit dengan metode servqual (studi kasus pada RSUD dr. Murdjani Sampit Kabupaten Kotawaringin Timur Provinsi Kalimantan Tengah)
Sahay, Abertun Sagit
Additional Author
Nugroho, Eko
Additional Author
Winarno, Wing Wahyu
Additional Author
mixed material
23014156
mou
JNTETI
2013
Evaluasi kualitas layanan billing information system rumah sakit dengan metode servqual (studi kasus pada RSUD dr. Murdjani Sampit Kabupaten Kotawaringin Timur Provinsi Kalimantan Tengah)
Sahay, Abertun Sagit
Additional Author
Nugroho, Eko
Additional Author
Winarno, Wing Wahyu
Additional Author
mixed material
23014156
Missouri
JNTETI
2013