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Customer loyalty and the impacts of service quality:
the case study of B.O.R. Coffee Co
mixed material
Swiss German University
2017
reliability
Analysis of marketing mix factors and service quality towards customer satisfaction and customer loyalty in architecture firm (a case study at PT Han Awal & Partners Architects)
Matanta, Ria Hutari
Additional Author
Pasasa, Linus
Additional Author
mixed material
Swiss German University
2014
Customer Enthusiasm as the New Engine of Loyalty Growth - A Study of Customer Loyalty within Mercedez-Benz Dealer Network
Wijaya, Lisa Christianti
Additional Author
Satyabrata, Edwind
Additional Author
mixed material
Swiss German University
2005
The study of the impact of service standards, product quality and corporate image on customer satisfaction and loyalty:
a study at shell fuel retail station
Fauzie, Irfan
Additional Author
Pasasa, Linus
Additional Author
mixed material
Swiss German University
2015
The impact of customer value creation by budget hotel on customer satisfaction, customer loyalty and hotel profitability
kurnia, ristia
Additional Author
Soeprapto, Vishnuvardhana S.
Additional Author
mixed material
Swiss German University
2013
The Influence of product differentiation and service quality on customer satisfaction and loyalty in the restaurant industry
and Customer Loyalty (L) inrnthe restaurant industry. Previous empirical studies have demonstrated t
Additional Author
mixed material
Swiss German University
2015
Service+Quality+%28SQ%29
The effects of perceived performance, customer expectation, and brand image on customer satisfaction and loyalty of imported plastic pigment business - case study at PT. XYZ
herlina
Additional Author
Wiryawan, Nizam Jim
Additional Author
mixed material
Swiss German University
2012
Analysis on impact of customer satisfaction and loyalty to customer banking relationship by means of customer segmentation - a case study at PT. Bank XYZ, tbk
halim-schneider, nicole helene
Additional Author
Adriansyah, Muhril
Additional Author
mixed material
Swiss German University
2011
Analysis of brand, customer perception, customer expectation, and marketing mix factors towards customer loyalty and customer satisfaction in Quick Service Restaurant (QSR) - case study at PT. XYZ
sulaiha
Additional Author
Pasasa, Linus
Additional Author
mixed material
Swiss German University
2013
The Effects of customer satisfaction on switching barriers, re-enrolment and attitudinal loyalty of parents to international schools in DKI Jakarta
nebrija, prima donna tolosa
Additional Author
Wiryawan, Nizam Jim
Additional Author
mixed material
Swiss German University
2012