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The Impact of Product Innovation and E-Wom towards Customer Intimacy: a Study…
Gunawan, Grace AdityaNawangwulan, Irma

Rapid development in the digital era leads to the increasing popularity in electronic communication and information sharing. Electronic word of mouth or usually called E-WOM is one of the results f…

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1689
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The Interaction Between Transformational Leadership, Internal Branding and Em…
Pramesty, Ignatia AndariNawangwulan, Irma

Transformational leadership has been researched to influence significantly on internal branding and employee brand support. However, a few research can be discovered on employee based brand equity …

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1691
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Employee Competence, Service Management and Value Creation: an Empirical Stud…
Sawirin, Josephine PriscilaNawangwulan, Irma

The fact that service management or real estate, commercial business keeps growing becomes the reason behind this research. It focused on identifying the influence of employee competence, service m…

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1696
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