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Claim and Underwriting Strategy to Make the Life Insurance Profitable
Tjoa, MerySatyabrata, Edwind

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64

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64
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Customer Enthusiasm as the New Engine of Loyalty Growth - A Study of Customer…
Satyabrata, EdwindWijaya, Lisa Christianti

The purpose of this study is to obtain the recommendations for Mercedes-Benz dealer network as well as PT. DaimlerChrysler Indonesia, how to build customer enthusiasm. Today's customers are becomin…

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77
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Improvement of Renewal Processes and Services for Consumer Business Zurich In…
Novyana, InnekeSatyabrata, Edwind

Providing exceptional service upon renewals in insurance industry is essential in order to maintain realtionship with customers and to develop more business volume from the existing potential custo…

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39

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