Customer satisfaction and business improvement: a case study of Smiley's Cafe
Service industry become bigger and bigger nowadays. The customer realizes they not only need products, but also services as an entity. Superior service hold important role for a service provider to…
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- 228
Analysis of the CRM database system in the property agent business to create…
The purpose of this study is to analyze and design a CRM database system to improve service which eventually will help to maintain long term relationship with the company's existing customers and p…
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- 229
Assessment of XYZ supermarket's competitive strategies in surviving in Indone…
The purpose of this research is to assess the factors that have brought XYZ supermarket into survival throughout the industry. The methodology of this research conducted includes obtaining informat…
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- 230
Key success factors of pt sinar haska lestari in a declining timber industry
The purpose of this thesis is to study the major factors that influence success of company PT. Sinar Haska Lestari, by investigating their strategies to survive in the current situation where the t…
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- 231
An analysis of a low price internet access concept and its design and impleme…
This thesis is analyzing of low price internet access and its design and implementation in Indonesia. The purpose of this research paper is to minimize the cost of internet access but provide with …
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- 232
Managerial influences in the relationship of budget participation and work sa…
The research will be performed at PT. Techindo Pratama and is focused on Human Resource Management. The primary purpose of this research is to analyze the managerial role in influencing the budget …
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- 233
Basic American put and call option pricing at expiration in U.S. Capital market
The purpose of this research paper is to study basic American put and call option pricing at expiration in U.S. capital market. A secondary purpose is to analyze strategies to use American options …
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- 234
An analysis of export potential in a furniture company (PT XYZ)
As the company is in a very competitive industry, XYZ Company wants to be able to improve their sales by selling it to another country. The purpose of this thesis is to find out what are the barrie…
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- 235
Financial analysis of mergers in the indonesian banking industry
This thesis evaluates the financial performance of Bank Permata, Bank Mandiri, and Bank Danamon before their merger (the legacy banks) from 1997 to 2002 (except Bank Mandiri until year 1999 and Ban…
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- 236
Marketing study of PT. Astra International Daihatsu: the case of Sport Utilit…
The research was conducted at PT. Astra International Daihatsu and was focused on the positioning strategy of Daihatsu Terios.rnrnThe main purpose of this research is to identify the position of Da…
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