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Analysis of brand awareness in choosing banking products offered by Islamic bank in Jabodetabek

supriyatno, achmat - Personal Name; Wiryawan, Nizam Jim - Personal Name;

The bank's business activities in indonesia adopted a dual system, namely commercial banks to conduct business activities and islamic principles. Purpose of this study is to analyze awareness of customer in choosing banking product offered by islamic banking in jabotabek and to explain the factors influencing consumer awareness. The study is based on the model of consumer decision making, where internal influences, external influences, brand awareness, and banking services which will build consumer awareness. However, in term of perception, beside the perception that an islamic bank is a bank that operates under islamic principles (including avoiding riba), other important perceptions that surface are banks that are especially for islamic consumers only, have a limited facilities compared to conventional banks and do not have a large customer base. These findings shows that even though awareness of islamic banks may be quite high


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M00224 (wh)Available
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Series Title
-
Call Number
224
Publisher
: Swiss German University., 2012
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Language
English
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-
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NONE
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Subject(s)
MBE
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