The Analysis of brand awareness and customer satisfaction toward competitive advantage : a case study of XYZ restaurant in Jabodetabek
As Indonesia is the largest food service market in ASEAN countries, the number of restaurants is growing rapidly and dominated by traditional restaurants. XYZ as a traditional restaurant is facing fierce competition which leads to fluctuated numbers of customers in all outlets since 2014. Therefore, this research aims to analyze the influence of brand awareness and customer satisfaction towards XYZ
B03033 | (Rack Thesis) | Available but not for loan - Missing |
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