Impact service quality and brand image towards customer loyalty through custo…
The purpose of this research is to analyze the impact service quality
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- 2190
The Impact of customer loyalty towards purchase behavior : A case study of Ai…
The airline industry is considered as a promising sector in Indonesia. Due to the increase of economic and national income, the number of passengers is increasing year by year. AirAsia Indonesia is…
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- 3055
The Impact of store atmosphere towards customer loyalty. A case study of Tamp…
Visiting coffee house is now becoming a lifestyle in Indonesia. Because of this, customers do not only choose a coffee house or cafe based on the taste, price, service, quality on the food and beve…
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- 3047
Understanding the impact of after-service quality towards costumer loyalty, c…
This research seeks to comprehend the connection between behavioral (i.e. service quality) and affective (i.e. customer loyalty, commitment and repurchase intention) assessment of clients of Honda …
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- 3015
The Impact of consumer-based brand equity on customer loyalty: a case study o…
Restaurant industry is considered as a promising sector in Jakarta, especially Indonesian cuisine. Hence, it creates a highly competitive environment in the market. To survive, restaurant industry …
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- 3062
The iImpact of innovation and brand awareness to increase customer loyalty, c…
Nowadays, the industry of caf
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- 3059
The Impact of perceived value on customer loyalty: a case study of Grabfood c…
The aim of this research is to identify the impact of perceived value on customer loyalty in the case study of GrabFood in Jakarta. Perceived value is measured through customer perceived benefits a…
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- 3050
Retaining customer loyalty through implementation of recovery strategies in f…
Excellence is the absolute prerequisite in fine dining because the prices charged are necessarily high. Therefore, service error/service failure occurrence in fine dining operation is highly tend t…
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Role and impact of delivery service, information quality and user interface q…
As an old saying mentioned
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- 567
The Impact of the implementation of inventory management, implementation of q…
This research aims to evaluate the impact of the implementation of inventory management,nimplementation of quality assurance and customer experience to customer satisfactionntowards customer loyalt…
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- 568
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