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Managing quality service in hospitality : how organizations achieve excellenc…
Ford, Robert C.

Edition
-
ISBN/ISSN
9781111307738
Collation
xxvii, 516 p. : ill. ; 26 cm.
Series Title
-
Call Number
647.62 For m

Edition
-
ISBN/ISSN
9781111307738
Collation
xxvii, 516 p. : ill. ; 26 cm.
Series Title
-
Call Number
647.62 For m
cover
Hospitality supervision
Hunter, GaryTinton, TerryMannall, Clare

Edition
-
ISBN/ISSN
9781408009253
Collation
xxiv, 486 p. : col. ill. ; 28 cm.
Series Title
-
Call Number
647.63 Hun h

Edition
-
ISBN/ISSN
9781408009253
Collation
xxiv, 486 p. : col. ill. ; 28 cm.
Series Title
-
Call Number
647.63 Hun h
cover
Case scenarios in hospitality supervision
Szende, Peter

Edition
-
ISBN/ISSN
9781428321403
Collation
xviii, 202 p. : ill. ; 24 cm.
Series Title
-
Call Number
647.63 Sze c

Edition
-
ISBN/ISSN
9781428321403
Collation
xviii, 202 p. : ill. ; 24 cm.
Series Title
-
Call Number
647.63 Sze c
cover
Marketing for Hospitality and Tourism
Kotler, Philip

Edition
-
ISBN/ISSN
0131200577
Collation
3
Series Title
-
Call Number
647.94068 KOT M

Edition
-
ISBN/ISSN
0131200577
Collation
3
Series Title
-
Call Number
647.94068 KOT M
cover
Hospitality strategic management : concept and cases
Harrison, Jeffrey S.

Edition
-
ISBN/ISSN
0471478539
Collation
-
Series Title
-
Call Number
647.940684 HAR H

Edition
-
ISBN/ISSN
0471478539
Collation
-
Series Title
-
Call Number
647.940684 HAR H
cover
VNR's Encyclopedia of Hospitality and Tourism
Khan, Mahmood A.

Edition
-
ISBN/ISSN
0471293946
Collation
-
Series Title
-
Call Number
647.9403 KHA V

Edition
-
ISBN/ISSN
0471293946
Collation
-
Series Title
-
Call Number
647.9403 KHA V
cover
Introduction to Management in the Hospitality Industry

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
647.94068 INT

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
647.94068 INT
cover
Human resource management for the hospitality industry
Drummond, Karen Eich

Edition
-
ISBN/ISSN
0471289728
Collation
xv, 343 p. : ill. ; 24 cm.
Series Title
-
Call Number
647.63 Dru h

Edition
-
ISBN/ISSN
0471289728
Collation
xv, 343 p. : ill. ; 24 cm.
Series Title
-
Call Number
647.63 Dru h
cover
The responsible serving of alcoholic beverages : a complete staff training co…
Dugan, Beth

Edition
-
ISBN/ISSN
9780910627634
Collation
373 p. : ill. ; 23 cm.
Series Title
-
Call Number
647.71 Dug r

Edition
-
ISBN/ISSN
9780910627634
Collation
373 p. : ill. ; 23 cm.
Series Title
-
Call Number
647.71 Dug r
cover
Pemasaran perhotelan dan kepariwisataan, buku kedua
Kotler, Philip A.

Edition
2
ISBN/ISSN
9796930744
Collation
450 p. : ill. ; 28 cm.
Series Title
-
Call Number
647.61 KOT P

Edition
2
ISBN/ISSN
9796930744
Collation
450 p. : ill. ; 28 cm.
Series Title
-
Call Number
647.61 KOT P
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