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The Impact of relationship marketing tactics on customer loyalty in Indonesia…
Rianto, Sutomo EdiJaeger, Hans

The main purpose of this research is to find correlation between variables and determine the significant variables of relationship marketing tactics implemented by Smartfren telecom to impact custo…

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
314
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Analysis of the influence of relationship marketing tactics towards customer …
especially in service industry. There are many different relationship marketing tactics implemented

Due to the more and more fierce competition in today’s business

Edition
-
ISBN/ISSN
-
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-
Series Title
-
Call Number
409
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Assessing service quality delivery and its impact on customer satisfaction in…
which means that the customers are not fully satisfied about the service quality at XYZ Bank. Long T

The purpose of this study is to assess service quality and its impact on customer satisfaction in the banking sector. In XYZ Bank

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
374
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Impact of service quality, trust, and customer satisfaction on customer loyal…
this study is aiming to determine the importance of the impact of service quality

In order to compete

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
427
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cover
A Study on data mining algorithms for churn prediction in an organization
Kurniawan, KevinErwin, AlvaKho, I Eng

Employee churn and customer churn are two common problems for an organization as it indicates organization loss of resources and profits. Hence, implementing churn prediction helps to minimize thos…

Edition
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ISBN/ISSN
-
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-
Series Title
-
Call Number
2497
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Your customer rules! : delivering the Me2B experiences that today's customers…
Price, BillJaffe, David

Edition
-
ISBN/ISSN
9781118954775
Collation
xi, 269 p. : ill. ; 24 cm.
Series Title
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Call Number
658.812 Pri y

Edition
-
ISBN/ISSN
9781118954775
Collation
xi, 269 p. : ill. ; 24 cm.
Series Title
-
Call Number
658.812 Pri y
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Build for change : revolutionizing customer engagement through continuous dig…
Trefler, Alan

Edition
-
ISBN/ISSN
9781118930267
Collation
xiii,175 p. : ill. ; 24 cm
Series Title
-
Call Number
658.402 Tre b

Edition
-
ISBN/ISSN
9781118930267
Collation
xiii,175 p. : ill. ; 24 cm
Series Title
-
Call Number
658.402 Tre b
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cover
At your service : how to attract new customers, increase sales, and grow your…
Eliason, Frank

Edition
-
ISBN/ISSN
9781118217221
Collation
xxiii, 216 p. ; 24 cm.
Series Title
-
Call Number
658.812 Eli a

Edition
-
ISBN/ISSN
9781118217221
Collation
xxiii, 216 p. ; 24 cm.
Series Title
-
Call Number
658.812 Eli a
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The Retargeting playbook : how to turn web-window shoppers into customers
Berke, AdamVaccarello, LaurenFulton, Gregory

Edition
-
ISBN/ISSN
9781118832646
Collation
xii, 177 p. : ill. ; 24 cm.
Series Title
-
Call Number
658.872 Ber r

Edition
-
ISBN/ISSN
9781118832646
Collation
xii, 177 p. : ill. ; 24 cm.
Series Title
-
Call Number
658.872 Ber r
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cover
Super agent : real estate success at the highest level
Callaway, JosephCallaway, JoAnn

Edition
-
ISBN/ISSN
9781118834251
Collation
xxiv, 240 p. ; 24 cm.
Series Title
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Call Number
333.330684 Cal s

Edition
-
ISBN/ISSN
9781118834251
Collation
xxiv, 240 p. ; 24 cm.
Series Title
-
Call Number
333.330684 Cal s
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