To get the goal in hospitality industry especially in service industry like hotel, the management of the hotel must pay attention to customer expectation. Facility, service and staff performance is…
This research will discuss about the factors that influence the employee turnover in some hotels in Jakarta. The data collection in this research is obtained by distributing questionnaire to 100 re…
Small medium enterprise (SME) in Indonesia has been traditionally the main player in domestic economic activities. Although considered as the main player, SMEs still face tough competition both fro…
The purpose of this research is to analyze how the concept of marketing strategy is generally implemented at Kikugawa Restaurant, Jakarta. Analyzing how Kikugawa restaurant generally implements the…
This research concentrates on one of the mystical arts of Indonesia which is Reog Ponorogo. The purpose of this research paper is to study the main idea of the supernatural rituals and cultures of …
Fieldtrip is one form of tourism which can make children learn something new outside the school. Adults must understand about their preferences during their study. Through fieldtrip, tourism can pl…
Responsible Service of Alcohol (RSA) is a guideline implemented in Australia to control excessive alcohol consumption which aimed to prevent any negative effects. Other countries which also had som…
Nowadays there are many credit card promotional programs which offered in many restaurants. This become a new trend that people were attracted to have credit cards as it is efficient payment method…
Tourism is described as one of the world?s largest and fastest growing sectors (WTO, 2002). The WTO projected that worldwide visitor arrivals will reach an estimated 1.0 billion by 2010 and 1.6 bil…
It is important to take employee retention into account