Front office practical

Edition

-

ISBN/ISSN

-

Collation

87 p. : ill. 29 cm.

Series Title

-

Call Number

647.2 Zai f

Analysis on human resources role in determining human resources management st…

The importance of human capital has changed following the trend and so the role of human resource in a company. This research will analyze how far SGU has used the new role which divided into four,…

Analysing the business potential for Indonesian culinary tourism, case study:…

Bumi Serpong Damai (BSD) city located in Indonesia at Serpong district, south of Tangerang. This city inaugurated on January 16, 1984. BSD City is satellite city of Tangerang because the facilities…

Analysis of Bandung as a place for culinary tourism destination

Visitor come to Bandung mostly looking for culinary experience, this demand gives the culinary industry in Bandung continued to increase in the future. The first phase of the research involves ques…

The correlation between remuneration structures and employee's job satisfacti…

A recent study made by Career-Builder.com shows that turnover is the most severe problem. The report says that one of four hospitality industries worker does not like his or her job and nearly a th…

The Correlation between standard competency and job satisfaction: a study cas…

The Grand Preanger Hotel which is located in Bandung was established in 1825. In 1988, The Grand Preanger Hotel used standard competency as a base of their service and assessment. In this thesis, i…

Managing time as part of service quality to meet customers expectations: case…

Service quality is essential in every food and beverage industry and for the reputation of the restaurant. Service quality consists of many elements and hence making a research of one of the elemen…

The effect of hotel management change on employee satisfaction

The main purpose of this research is to see how a management change in a hotel affects the employees in general and their working satisfaction level in particular. Primary data will be collected by…

Correlation between employee participation and employee satisfaction - case s…

Previous studies of the relationship between employee participation in decision making and job satisfaction have conceptualized degree of participation as the number of decisions one influences (sc…

Analysis of customer satisfaction in an Indonesian traditional X Restaurant i…

Restaurant X is one of the most popular traditional Indonesian food restaurants. It can be found in almost every corner in Jakarta. Therefore the purpose of this research is to know what factor tha…