cover
The Quest for global quality : a manifestation of total quality management by…
Chang, Zeph Yun

Edition
-
ISBN/ISSN
0201420872
Collation
xv, 271 p. ; 24 cm.
Series Title
-
Call Number
658.401 3 Cha q

Edition
-
ISBN/ISSN
0201420872
Collation
xv, 271 p. ; 24 cm.
Series Title
-
Call Number
658.401 3 Cha q
cover
Analysis of customer satisfaction on selecting value airlines in Soekarno-Hat…
Adriansyah, MuhrilSamosir, Aaron Albert Maulana

Service quality is one of the key factors in determining the success or failure of airlines industry. In order to gain and sustain competitive advantage in the market, it is essential to understand…

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
1825
cover
Registration document 2010-11 : Air France-KLM.

Registration document 2010-1 of Intermediate accounting 18/00141, 18/00142, 18/00172, & 18/00174rn

Edition
-
ISBN/ISSN
9780077446406
Collation
271 p.: ill. ; 28 cm.
Series Title
-
Call Number
657.044 REG

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