cover
Service, quality & satisfaction
Tjiptono, Fandy

Edition
2
ISBN/ISSN
9789792900408
Collation
xviii, 322 p. : ill. ; 28 cm.
Series Title
-
Call Number
658.834 2 Tji s

Edition
2
ISBN/ISSN
9789792900408
Collation
xviii, 322 p. : ill. ; 28 cm.
Series Title
-
Call Number
658.834 2 Tji s
cover
Your customer rules! : delivering the Me2B experiences that today's customers…
Price, BillJaffe, David

Edition
-
ISBN/ISSN
9781118954775
Collation
xi, 269 p. : ill. ; 24 cm.
Series Title
-
Call Number
658.812 Pri y

Edition
-
ISBN/ISSN
9781118954775
Collation
xi, 269 p. : ill. ; 24 cm.
Series Title
-
Call Number
658.812 Pri y
cover
Build for change : revolutionizing customer engagement through continuous dig…
Trefler, Alan

Edition
-
ISBN/ISSN
9781118930267
Collation
xiii,175 p. : ill. ; 24 cm
Series Title
-
Call Number
658.402 Tre b

Edition
-
ISBN/ISSN
9781118930267
Collation
xiii,175 p. : ill. ; 24 cm
Series Title
-
Call Number
658.402 Tre b

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