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Managing quality service in hospitality : how organizations achieve excellenc…
Ford, Robert C.

Edition
-
ISBN/ISSN
9781111307738
Collation
xxvii, 516 p. : ill. ; 26 cm.
Series Title
-
Call Number
647.62 For m

Edition
-
ISBN/ISSN
9781111307738
Collation
xxvii, 516 p. : ill. ; 26 cm.
Series Title
-
Call Number
647.62 For m
Availability4
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