Factors influencing the purchase decision making of luxury compact sports car…
The luxury compact sports car Abarth has entered the Indonesian automobile industry early 2014, whereas the competition in the Indonesian automotive industry is getting tougher. The Indonesian Auto…
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- 1830
The impact of service quality, service value, satisfaction, and brand image o…
This research seeks to improve our understanding of air passengers' decision-making processes by testing a conceptual model that considers airline service quality, service value, satisfaction, bran…
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- 304
Service quality: expectations, perceptions and satisfaction about service qua…
The purpose of this thesis is to study and analyze expectations and perceptions about service quality in Wall Street English and to research about the role of service quality for creating customer …
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- 1827
Earnings management in Indonesia: a study of auditor's independence and compe…
This research re-examines the association between audit quality and earnings management. In this research audit quality measured using audit firm size, audit tenure, and client importance. Earnings…
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- 1540
Assessing Customer Satisfaction towards PSS of PT. XYZ Using Servqual Approach
NOTES: CD errorrnTodays business competition has become more fierce and inevitable. PT. XYZ, who runs the generator rental business, has a lot of competitors. as one thing that wanted to be achieve…
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- 1599
Portal Hospital Indonesia Website Quality Assessment (Case Study: XZY Hospital)
The purpose of this study is to measure the staff medical expectations in one of the hospital in Jakarta towards the Portal Hospital Indonesia (PHI) website. the expectations are measured by the di…
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- 1618
Analyzing the Defect Rate to Enhance the Product Quality in Indonesian Appare…
The development of apparel industry in Indonesia has progressed rapidly. This progressed has contributed the economic growth. Fashion has become a necessity for most people of Indonesia. to ensure …
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- 1641
The Role of Mobile Banking Service Quality towards Customer Satisfaction: a S…
Mobile banking service has a vital role to Indonesian banking nowadays. It is all due to the technology growth and people are demanding more convenience and easy access to their bank account. Many …
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- 1643
Measuring Patients Satisfaction of Service Quality Using Servqual Analysis: C…
Increasing of high demand of healthcare service following by improved educational levels among Indonesians has led Indonesia to the new phenomena where at least 400,000 Indonesians seek healthcare …
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- 1685
The Accounting Information Quality Comparison Based on Earning Management, Ti…
This research is performed in order to assess the accounting information quality based on several technical analyses. This research is performed by gathering a secondary data which forms of audited…
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- 1733
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