The purpose of this research is to know the effect of cognitive disconfirmation, cognitive expectation and emotional experience to customer satisfaction. It focuses on case study of Komodo National…
Providing experiences is one of the most crucial factors of any hospitality establishment. Being able to deliver services exceeding customer expectations will most likely translate into customer sa…
As the visitor numbers within tourism in Indonesia continues to grow, the understanding of organizational behavior becomes even more important in hospitality industry in order to maximize the organ…
Calorie labeling is an attempt to educate consumers about the calorie content of the food. While menu labelling is an attempt to educate consumers about nutrition value of the foods. the importance…
Food has been identified as an essential part of the tourism. Nowadays, many fine restaurants in the world has been adopted more scientific method. Molecular gastronomy is the restaurant that offer…
The growth of restaurant business nowadays is become bigger and bigger. Every restaurant facing direct competition each other and they have to overcome the competition by several way such as promot…
Derawan Islands are located in East Kalimantan. Occupying a large area of Celebes Sea, Derawan Islands consists of 31 islands, of which the most popular to travellers are Sangalaki, Kakaban, Nabucc…
The opportunity of Football club to become tourist attraction is the reason behind this research. This research focused on the possibility of Persija Jakarta to becoming tourist attraction in Jakar…
Researcher and practitioner believe that organizational citizenship behavior (OCB) can increase organizational productivity and job satisfaction between employees. However, there is a little unders…
Solok is a notable area located in West Sumatera, which has been known with their traditional dance called Tari Piring that probably one of the most popular dances. This research is intend to know …