Exploring influencing factors for the selection of finance company to buy Hon…

The purpose of this research is to study and explore influencing factors for the selection of finance company to buy Honda Motorcycle - a case study of PT Nambo Motorindo Jaya. Which of these price…

The impact of service quality, service value, satisfaction, and brand image o…

This research seeks to improve our understanding of air passengers' decision-making processes by testing a conceptual model that considers airline service quality, service value, satisfaction, bran…

Service quality: expectations, perceptions and satisfaction about service qua…

The purpose of this thesis is to study and analyze expectations and perceptions about service quality in Wall Street English and to research about the role of service quality for creating customer …

Assessing Customer Satisfaction towards PSS of PT. XYZ Using Servqual Approach

NOTES: CD errorrnTodays business competition has become more fierce and inevitable. PT. XYZ, who runs the generator rental business, has a lot of competitors. as one thing that wanted to be achieve…

The Role of Mobile Banking Service Quality towards Customer Satisfaction: a S…

Mobile banking service has a vital role to Indonesian banking nowadays. It is all due to the technology growth and people are demanding more convenience and easy access to their bank account. Many …

Measuring Patients Satisfaction of Service Quality Using Servqual Analysis: C…

Increasing of high demand of healthcare service following by improved educational levels among Indonesians has led Indonesia to the new phenomena where at least 400,000 Indonesians seek healthcare …

Exploring the Influence of Consumers Trust towards Purchase Intention in onli…

The convenience of exchanging goods and services over the Internet becomes one of the advantages of online shopping consumersΓÇÜ├ä├╢?├æ?┬Ñ. Over the years, online shopping consumers…

Analysis of customer satisfaction on selecting value airlines in Soekarno-Hat…

Service quality is one of the key factors in determining the success or failure of airlines industry. In order to gain and sustain competitive advantage in the market, it is essential to understand…

Cross-layer design pada wireless multimedia sensor network berbasis EDCA dan …

Edition

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ISBN/ISSN

2301-4156

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The Analysis of commerce capability strategy towards airline competitive adva…

As the Indonesian airline industry is growing