Analysis of relationship marketing dimensions towards customer loyalty in res…
Lately in Indonesia, culinary industry has become such a hot topic to discuss. Many channels on television and radio have been boasting up this matter. As the food industry grows, food outlets comp…
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- 1188
The study of private label (consumer goods) towards customer loyalty: a case …
Purpose: The purpose of this research is to investigate the most significant factor that influences customer loyalty toward private label consumer goods of brand (X) and identify the most significa…
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- 1414
The Effect of service quality towards customer loyalty through the achievemen…
F&B industry in Jakarta is a fast growing business especially the restaurant business. However, recently there are changes in the economic situation of the country that affect the industry greatly.…
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- 1433
Analysis of customer relationship management and customer experiences toward …
The purpose of this research is to study the level of influence of customer relationship management toward customer loyalty and satisfaction, and to study the level of influence of customer experie…
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- 1532
The Impact of Customer Retention Strategies and Customer Satisfaction toward …
The evolution of technology has trigger telecommunication companies in Indonesia to implement the CRM study on their business process, including PT Indosat Tbk. the CRM study, which stands for Cust…
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- 1647
Analysis of Customer Satisfaction Factors towards Customer Loyalty in Mobile …
According to Badan Pusat Statistik (BPS), the penetration rate for Indonesias mobile phone subscribers has reach 103.1 subscribers / 100 inhabitants which indicate it have penetrate the market for …
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- 1649
Important Factors in Restaurant Design That Affects Customer Loyalty in Jakar…
Customer loyalty is something that actually important and needed by every restaurant. Loyalty itself could come from the product, services and atmosphere of the restaurant. With more demanding cust…
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- 1697
The impact of value added service towards customer satisfaction and customer …
The purpose of this research is to analyze the impact of value added service toward customer satisfaction, analyze the impact of value added service toward customer loyalty and analyze the impact o…
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- 1831
Analyzing the affect of brand image, service quality, and customer satisfacti…
Customer is the key driving of the consistent market share. Once customers feelrnpositive brand performance
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- 1955
The Impact of relationship marketing tactics on customer loyalty in Indonesia…
The main purpose of this research is to find correlation between variables and determine the significant variables of relationship marketing tactics implemented by Smartfren telecom to impact custo…
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- 314
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