Coffee shop has become one of the rapidly growing businesses. Customer loyalty is determined as the key factor to keep the business ongoing. Some of the benefits of customer loyalty is it keeps the…
The aim of this research is to study and analyze decisive factors of customer satisfaction and loyalty against architecture firm in Jakarta and PT Han Awal & Partners Architects as the case study.…
The purpose of this study is to obtain the recommendations for Mercedes-Benz dealer network as well as PT. DaimlerChrysler Indonesia, how to build customer enthusiasm. Today's customers are becomin…
The purpose of this research is to study and analyse the impact of service standards, product quality and corporate image on customer satisfaction and loyalty (customers become more loyal and incre…
The purpose of this research is to study and analyze the impact of customer value creation on budget hotel towards customer satisfaction, customer loyalty and hotel profitability. The higher demand…
The aim of this research is to study the relationships between Product Differentiationrn(PD)
The purpose of this research is to study and analyze the effects on perceived performance, customer expectation, and brand image on customer satisfaction and loyalty of imported plas…
The main purpose of this research is to study and analyze the influence ofrnCustomer satisfaction and loyalty in increasing customer relationship with thernBank. Following the customer satisfaction…
The purpose of this research is to study and analyze determinants factors towards customer satisfaction and loyalty towards quick service restaurant in jakarta with pt. Xyz as case study. Quick ser…
The purpose of this research is to investigate the influence of customer satisfaction on switching barriers, re-enrolment decisions and attitudinal loyalty of parents to the international schools a…