The new rules of sales and service: how to use agile selling, real-time custo…

David Meerman Scott.

Customer relationship management : concepts and technologies

Edition

2

ISBN/ISSN

9781856175227

Collation

xix, 500 p. : ill. ; 25 cm.

Series Title

-

Call Number

658.812 But c

Customer relationship management : creating competitive advantage through

Edition

-

ISBN/ISSN

0071188614

Collation

160 p. : ill. ; 24 cm.

Series Title

-

Call Number

658.812 Sto c

How to improve your customer service : kiat meningkatkan pelayanan bagi pelan…

Edition

-

ISBN/ISSN

9796551608

Collation

211 p. : ill. ; 21 cm.

Series Title

-

Call Number

658.812 Mac h

How to be better at... customer care : memberi perhatian kepada pelanggan

Edition

-

ISBN/ISSN

9792022392

Collation

184 p. ; 21 cm.

Series Title

-

Call Number

658.812 Fos h

101 cara meningkatkan kepuasan pelanggan = 101 ways to boost customer satisfa…

Edition

-

ISBN/ISSN

9792009647

Collation

166 p. ; 21 cm.

Series Title

-

Call Number

658.812 Fos s

Customer relationship management : the bottom line to optimizing your ROI

Edition

-

ISBN/ISSN

0130990698

Collation

xviii, 254 p. : ill. ; 29 cm.

Series Title

-

Call Number

658.812 Ant c

Customer relationship management = manajemen hubungan pelanggan

Edition

-

ISBN/ISSN

9789793323039

Collation

432 p. : ill. ; 25 cm.

Series Title

-

Call Number

658.812 But c

Improvement of quality assurance processess in PT. Krakatau Posco by implemen…

Six sigma is widely recognized todays as a process improvement methodology that can cut costs and eliminate defects from manufacturing process. Companies have also used it to drive culture transfor…

Exploring influencing factors for the selection of finance company to buy Hon…

The purpose of this research is to study and explore influencing factors for the selection of finance company to buy Honda Motorcycle - a case study of PT Nambo Motorindo Jaya. Which of these price…