Organizational Citizenship Behavior (OCB) is a type of behavior that is also known as extra role behaveior, doing beyond what is expected by the organization and job descriptions. It was found th…
The constant changing working environment of hospitality industry forced each of every hotel establishment to develop a way to retain their existence. Hence, Organizational Citizenship Behavior (OC…
The emergence of globalization has forced organization to apply diversity in the workplace to be able to comprehend with the vast markets. Organizational citizenship behavior has become one of the …
As the visitor numbers within tourism in Indonesia continues to grow, the understanding of organizational behavior becomes even more important in hospitality industry in order to maximize the organ…
Researcher and practitioner believe that organizational citizenship behavior (OCB) can increase organizational productivity and job satisfaction between employees. However, there is a little unders…